COMMON QUESTIONS

Good questions. Clear answers.

Everything you need to get started and manage your work on WedQuarter.

My OTP is not arriving

Check the mobile number and country code. Use Resend in the verification window when it becomes available. If the window will not open, check your connection and try again. Never share the code here.

How do I login using OTP?

On Sign in, choose Login using OTP and enter your registered, verified mobile number with its country code. Complete the verification window. If that number no longer works for your account, use password login or contact support.

Why is my Instagram link rejected?

Enter your full Instagram profile link, such as https://www.instagram.com/yourname/. A username alone, post or reel link will not work. Choose Save and continue. What error appears if it still fails?

How do I find a freelancer by name?

Open the talent directory, enter the freelancer’s name in Search talent by name, and choose Apply filters. Clear category or city filters if they exclude the person you are looking for. Only eligible approved profiles appear.

My account will not load

Check your connection and select Retry. If the page says your session expired, sign out and sign in again. You do not need to create another account. If it still fails, tell me the error shown.

The website is loading slowly

Save or copy unsaved changes first. Check your connection, then retry the failed action or reload once. For a failed image, use Retry where shown. Which page is slow?

How do I report suspicious activity?

Sign in, open the freelancer’s profile and choose Report profile. Give factual details about suspected fraud, impersonation, harassment or misleading information. The report goes privately to our moderation team; it does not automatically suspend the profile.

Is WedQuarter free?

Yes. Current platform access is free, with no active paid memberships or platform subscription collection. Businesses and freelancers agree and pay each other directly; WedQuarter does not hold or guarantee those payments.

Can businesses edit a contract and get AI help?

Yes. Approved businesses can open Account → Settings → Brand contracts after a freelancer approves dates. Edit the terms or request an AI suggestion, review it, then Sign & send. Every new version requires fresh acceptance by both parties; earlier versions are retained. AI never signs or sends for you.

Can I cancel approved dates?

Freelancers may self-cancel at least seven India calendar days before the booking starts. Businesses may cancel eligible accepted bookings before either party records completion. Discuss any payment consequences under your agreement; cancelling here does not issue a refund.

How do I create an account?

Open Create account, choose Freelancer or Business, add your details, verify your mobile number in the verification window and finish your profile.

How do I reset my password?

Go to Account → Settings → Reset password. If you cannot get there, choose Forgot password on Sign in. Still stuck? Contact support.

How do I verify my email?

Open your account, choose Resend verification and check your inbox and spam folder. Use the newest link.

How do I get a Blue tick?

Open My account → Blue tick verification. Submit masked Aadhaar front and back (or an alternative photo ID), PAN and your current address, review the image previews and give separate consent. Admin reviews the documents. A badge is not a background check or fraud guarantee.

How do I complete my profile?

Open Edit profile and add your city, category, experience, bio, pricing, availability and work samples. Save each section.

How do I add portfolio work?

Open Portfolio gallery in My account, choose an image or video, add it and set the order you want visitors to see.

How do I find talent?

Open the talent directory, choose a category or city and browse approved freelancer profiles. Approved businesses can contact talent. Approved, active freelancers can also use direct contact when Admin enables it; price visibility is controlled separately. Eligible verified freelancers can also preview profile photos.

How do I save or message a profile?

Sign in with an approved business account, open a freelancer profile, then use Save or Message. Member details stay private.

How do I find or post a job?

Freelancers can open Find Jobs in My account. Businesses can open Post a job; every listing stays subject to Admin review.

How do I save my support chat?

Sign in before chatting. Your support messages are saved to your account with sensitive values filtered out, so you can return to them later.

How do I delete or restore my profile?

Open Account settings. Deleting pauses your profile for seven days; restore it there during that window. Permanent removal follows the recovery period.

How do I contact WedQuarter support?

Chat here, WhatsApp or call +91 99875 91673, or email wedquarters@gmail.com. Describe the page and action that failed. For safety, leave passwords, codes, identity numbers and payment details out of chat.

Still need a hand?

Or contact our team.

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